Introduction
USCIS Package Creator (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your personal information through our websites, tools, and services (collectively, the “Services”) including uscispackagecreator.com and subdomains such as app.uscispackagecreator.com.
1. Information We Collect
Information you provide:
- Personal details submitted in immigration forms (e.g., name, address, birthdate, spouse information).
- Uploaded documents (e.g., ID cards, marriage certificates, green cards).
- Account and contact details: email, name, phone (if provided), password (hashed).
- Messages you send us via forms or email.
Information we collect automatically:
- Browser/device information, IP address, time zone, OS, and usage logs.
- Cookies and session identifiers to keep you logged in and secure.
- Google reCAPTCHA and analytics tools may collect behavioral and device metadata.
2. How We Use Your Information
- To allow you to complete and download USCIS form packages.
- To provide support, process inquiries, or offer feature updates.
- To analyze trends and usage patterns in order to improve the platform.
- To protect against spam and unauthorized use (via reCAPTCHA, logging, etc.).
3. Sharing and Disclosure
- We do not sell your data.
- We may share data with vendors who help us operate our website (e.g., email providers, hosting providers).
- We may disclose data if required by law, regulation, legal process, or to protect against fraud or abuse.
- In case of business transfers, your data may be transferred as part of a merger or acquisition.
4. Data Retention and Deletion
We retain your information only for as long as necessary to deliver the Services or comply with legal obligations. If your account remains inactive for more than 6 months, we will automatically delete your data from our systems, including uploaded documents and form content.
As a courtesy, we will send you an email notification 14 days before your data is permanently deleted, giving you the opportunity to log in and retain your data if needed.
You may also request that we delete your information at any time by contacting support@uscispackagecreator.com.
5. Your Rights
You have the right to:
- Access and view your personal data.
- Request that we update or delete your data.
- Withdraw consent or object to certain processing.
To exercise these rights, please email us at privacy@uscispackagecreator.com.
6. Cookies and Tracking Technologies
We use session cookies and persistent cookies to help manage your session, login status, and progress in filling out forms. We also use Google Analytics and Google reCAPTCHA, which may set their own cookies and track activity for spam prevention and platform improvement.
You can disable cookies in your browser, but some features may not function properly.
7. Children’s Privacy
Our Services are not intended for children under 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received information from a child, we will delete it promptly.
8. Security Measures
We use SSL encryption (HTTPS), hashed passwords, server access controls, and other security practices to protect your information. While we currently use Hostinger and phpMyAdmin, we plan to migrate to a more secure, cloud-based solution with advanced data encryption and auditing capabilities.
9. Future Changes
We may update this Privacy Policy periodically. We’ll post any changes here and update the “Last Updated” date at the top of the page. Material changes will be highlighted clearly.
10. Contact Us
Have a question about this policy? Email us at support@uscispackagecreator.com.
USCIS Package Creator
Santa Cruz, California